Business Studies MCQ Class 12 Chapter 12 | Consumer Protection | Business Studies Quiz for Class 12 and Other Competitive Exams

Business Studies MCQ Class 12 Chapter 12: Check the below NCERT MCQ Questions for Business Studies MCQ Class 12 Chapter 12 with Answers Pdf free download. Business Studies MCQ Class 12 Chapter 12 Questions for Business Studies with Answers were prepared based on the latest exam pattern. We have provided Business Studies MCQ Class 12 Chapter 12 with Answers to help students understand the concept very well.

We trust that the offered Business Studies MCQs for Class 12 with responses Chapter 12: Consumer Protection will help you. Assuming you have any questions with respect to CBSE Class 12 Business Studies, Consumer Protection MCQs, drop a remark underneath, and we will hit you up at the most punctual.

Business Studies MCQ Class 12 Chapter 12


1. From the point of view of business, which one of the following is a reason because of which consumer protection is important?
(a) Dynamic environment
(b) Fast technological development
(c) Government intervention
(d) Competitive market

View Answer

(c) Government intervention


2. Which one of the following is not a consumer right?
(a) Right to safety
(b) Right to seek redressal
(c) Right to get discount
(d) Right to be heard

View Answer

(c) Right to get discount


3. In which year did Consumer Protection Act come into existence?
(a) 1986
(b) 1999
(c) 1991
(d) 1976

View Answer

(a) 1986


4. A District Forum has jurisdiction to entertain a consumer complaint involving product value:
(a) Up to ₹ 20 lakh
(b) Up to ₹ 10 lakh
(c) Between ₹ 20 lakh and ₹ 1 crore
(d) Above ₹ 1 crore

View Answer

(a) Up to ₹ 20 lakh


5. Which of the following statements is true with regard to the State Commission?
(a) It consists of a President and not less than two other members, one of whom should be a woman
(b) The members are appointed by the State Government concerned
(c) A complaint can be made to the appropriate State Commission when the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹1 crore
(d) All of the above

View Answer

(d) All of the above


6. ______ mark is used for electrical products.
(a) ISI
(b) FPO
(c) ISO
(d) Agmark

View Answer

(a) ISI


7. ______ is one of the redressal agencies for redressing consumer grievances.
(a) COPRA
(b) State Commission
(c) Consumer Organisation
(d) None of these

View Answer

(b) State Commission


8. A complaint can be filed against ________ who adopt(s) unfair trade practices.
(a) Trader only
(b) Manufacturer only
(c) Trader and Manufacturer
(d) Consumer

View Answer

(c) Trader and Manufacturer


9. _______ means any person who buys any goods for personal use or hires or avails of any services for a consideration.
(a) Consumer
(b) Manufacturer
(c) Trader
(d) Service Provider

View Answer

(a) Consumer


10. Right to _______ is a right to be protected against products which are hazardous to life or health.
(a) Information
(b) Safety
(c) Seek Redressal
(d) Consumer Education

View Answer

(b) Safety


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